Shipping & Returns Policy
DOMESTIC RETURNS:
We want you to be completely satisfied with your online purchase, if you decide to return or exchange your items we are here to help!
Eligible merchandise for a refund or exchange must follow the below return policy:
• All sale merchandise is Final Sale.
• Merchandise must be returned within 30 days of shipping.
• Merchandise must be unworn, unwashed and unaltered.
• Merchandise must have all tags attached.
Returns and exchanges are now made easier with Returnly! Through Returnly your returns and exchanges are approved almost immediately! A label will be provided for you when requesting a refund or exchange at no extra cost to you. To get started all you have to do is click the link below :)
For returns, you will receive a credit that you can use to purchase on our site or you can cash it out for your money back (after approval). Once we received your returned items and all our guidelines are met, we then approve your refund within 7-10 business days.
For exchanges, you can only request the same item for either a different color and size or just a different size! As of now, we do not offer exchanges for different items - you can request a return instead and use the credit to purchase a different item!
If you have additional questions or comments regarding your return or exchange, please email hello@bila77.com and we will get back to you as soon as possible!
INTERNATIONAL RETURNS:
We do not accept returns or exchanges for international orders, all sales final.
DOMESTIC SHIPPING:
We offer free standard shipping and returns on all US orders, please allow 24-48 business hours to process your order.
DOMESTIC INTERNATIONAL:
Any duties and taxes assessed by customs are the responsibility of the customer.